Vonage

Alex Klishko
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Posts: 178
Joined: 01 Sep 2006 00:39
Location: Atlanta

Vonage

Post by Alex Klishko »

My call to Russia was charged as call to Kazakhstan (higher rate).
When I send them request they answered that my number (starting at 7301) from Kazakhstan. But I certainly know that number from Russia ( I spoke with my brother).
ZmeyeeD
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Posts: 3394
Joined: 02 Jul 2006 02:59

Post by ZmeyeeD »

Стандартная ситуация - incorrect routing tables - когда две страны используют один и тот же country code. У меня такое было при звонках через calling card (уже не помню какую). Ошибки были Росссия-Казахстан и Израиль-Палестинская Автономия. Пришлось отказаться от карты. Деньги не вернули.
Alex Klishko
Уже с Приветом
Posts: 178
Joined: 01 Sep 2006 00:39
Location: Atlanta

Post by Alex Klishko »

fresh news:
-------------------------------
In response to your e-mail, we checked our records and found that the number
7301******* is being charged to us as a Kazakhstan number which is charged at 17 cents per minute. We credited your account for that call, but in the future you will be charged at that rate for that call.
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